CONDITIONS

Cases

The prices do not include cases. These may be selected from the following companies and will be charged at the current price at the time of order:

-Manzano Cases (inexpensive and quite solid).

- Kingham Instrument Cases (more expensive, but of best quality)

- Pierre Rousseau Cases (very lightweight aluminium cases. Practical for travelling theorbo and archlute players).

Deposit

For most instruments with "standard" measurements of string length and spacing at nut and bridge, I do not require a deposit, as I trust in the honesty of my customers. For more unusual instruments or/and with very special requirements or ornamentation, I ask for a deposit of 20% of the total value of the instrument to secure a place on my waiting list.

Payment

The balance is due upon completion and prior to delivery.

If for any reason you are not satisfied with the instrument, the total amount less the deposit will be refunded provided the instrument is returned undamaged and unmarked within a maximum of two weeks from the date of delivery.

VAT

Prices do not include 21% Spanish VAT. This will be charged to EU customers. Professionals with a valid EU VAT number and customers from outside the EU are exempt from paying EU VAT.

Collection & Shipping

The standard way to take delivery of a new instrument is to pick it up in person at the shop. This way, small adjustments can be made to further customise their instruments. However, I realise that this is not always possible, so I may arrange to ship the instrument to the customer. As this is a free service, I cannot accept liability for any damage or loss during shipping (incoterm FOB). This should be covered by the insurance offered by the shipping company.

Conditions & Pricing